When a storm rolls in off the Channel or the South Downs, tiles come off, felt tears and water starts to find its way into the ceiling below. The priority is to stop the damage, protect the property and buy time for a permanent repair. That's what our emergency callout service is for.
We can usually attend genuine emergencies within a few hours of your call. If a full repair isn't practical the same day — because of weather, materials or scaffold — we'll make the roof safe and watertight and return to complete the works as soon as conditions allow.
What's included
- Same-day attendance for genuine emergencies (subject to availability)
- Temporary tarpaulin weatherproofing
- Emergency flashing and slate replacement
- Storm damage make-safe (loose tiles, damaged chimneys)
- Ceiling water containment guidance
- Photographic report for insurance claims
Common problems we fix
- Active water ingress after heavy rain
- Tiles or slates blown off in high winds
- Chimney damage after storms
- Fallen trees and impact damage
- Insurance-claim make-safe requirements
How we work
Step 1
Free site survey
We arrive at a time that suits you, inspect the roof from ground and (where safe) from height, and take photographs of any defects.
Step 2
Written quotation
You receive an itemised written quote covering materials, labour, access and disposal. No surprises, no upselling.
Step 3
Scheduling
Once you accept, we book you into the diary and confirm start dates, weather permitting. We keep you updated throughout.
Step 4
The work
Our roofers turn up on time, work cleanly and tidily, and protect your property while we're on site.
Step 5
Sign-off & guarantee
We walk the finished job with you, hand over your written workmanship guarantee and dispose of all waste responsibly.
Materials & systems
- Heavy-duty tarpaulins and battens
- Emergency lead soakers
- Replacement tiles and slates from stock
Related services
Roof Repairs
Fast, lasting repairs for leaks, slipped tiles and storm damage.
New Roofs
Full re-roofs and new build roofing with 25-year workmanship guarantees.
Flat Roofing
EPDM, GRP fibreglass and high-performance felt flat roof systems.
Slate Roofing
Traditional and natural slate roofing, repairs and re-slating.
